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.softphone-chip-icon:before{background:var(--muted-strong)}@keyframes softphone-ring{0%{opacity:.9;transform:scale(.7)}to{opacity:0;transform:scale(1.35)}}@keyframes softphone-pulse{0%,to{opacity:1}50%{opacity:.45}}.softphone-card{position:absolute;top:calc(100% + 10px);right:0;z-index:220;display:flex;flex-direction:column;width:min(var(--popover-width, 390px),calc(100vw - 32px));max-height:min(680px,calc(100vh - 88px));overflow:auto;border:1px solid var(--border);border-radius:var(--popover-radius, 14px);background:var(--card);box-shadow:var(--popover-shadow);color:var(--text);text-align:left;animation:softphone-appear .14s ease-out}.softphone-card[hidden]{display:none}@keyframes softphone-appear{0%{transform:translateY(-6px)}to{transform:none}}.softphone-card-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:var(--popover-head-padding, 16px 18px 13px);border-bottom:1px solid var(--border)}.softphone-card-heading{display:flex;align-items:center;flex-wrap:wrap;gap:8px 10px;min-width:0}.softphone-card-title{font-size:16px;font-weight:700;letter-spacing:-.01em}.softphone-card-state{display:inline-flex;align-items:center;min-height:22px;padding:0 9px;border-radius:999px;background:var(--admin-tint-2);color:var(--muted-strong);font-size:var(--fs-xs);font-weight:700;line-height:1;font-variant-numeric:tabular-nums}.softphone-card-state.is-live{background:var(--call-live-soft);color:var(--call-live)}.softphone-card-state.is-hold,.softphone-card-state.is-warn{background:var(--call-hold-soft);color:var(--call-hold)}.softphone-card-state.is-wrapup{background:var(--admin-tint-2);color:var(--call-wrapup)}.softphone-card-close{flex:0 0 auto;width:32px;height:32px;border:0;border-radius:10px;background:transparent;color:var(--muted-strong);font-size:22px;line-height:1;cursor:pointer;transition:background .15s,color .15s}.softphone-card-close:hover{background:var(--admin-tint-2);color:var(--text)}.softphone-card-close:focus-visible{outline:2px solid var(--blue);outline-offset:1px}.softphone-card-body,.softphone-card-content{display:grid;gap:14px}.softphone-card-body{padding:16px 18px 18px}.softphone-card-content[hidden]{display:none}.softphone-intro{margin:0;color:var(--muted-strong);font-size:var(--fs-sm);line-height:1.5}.softphone-hint{margin:0;color:var(--muted-strong);font-size:var(--fs-xs);line-height:1.45}.softphone-section-title{display:flex;align-items:center;gap:8px;margin:0;font-size:var(--fs-sm);font-weight:700}.softphone-count{display:inline-flex;align-items:center;justify-content:center;min-width:20px;height:20px;padding:0 6px;border-radius:999px;background:var(--admin-tint-2);color:var(--call-wrapup);font-size:var(--fs-xs);font-weight:700}.softphone-plate{display:grid;gap:6px;margin:0;padding:12px 14px;border-radius:var(--control-radius, 12px);font-size:var(--fs-sm);line-height:1.45}.softphone-plate.is-error{background:var(--admin-neg-soft);color:var(--admin-neg-strong)}.softphone-plate.is-warn{background:var(--call-hold-soft);color:var(--call-hold)}.softphone-plate.is-info{background:var(--admin-tint-1);color:var(--text)}.softphone-plate-title{font-size:var(--fs-sm);font-weight:700}.softphone-plate-text{margin:0}.softphone-plate-actions{display:flex;flex-wrap:wrap;gap:8px;margin-top:2px}.softphone-link-btn{padding:0;border:0;background:transparent;color:inherit;font:inherit;font-size:var(--fs-sm);font-weight:700;text-decoration:underline;text-underline-offset:3px;cursor:pointer}.softphone-link-btn:focus-visible{outline:2px solid var(--blue);outline-offset:2px;border-radius:4px}.softphone-steps{margin:4px 0 0;padding-left:18px;display:grid;gap:4px;color:var(--text);font-size:var(--fs-sm)}.softphone-party{display:grid;gap:4px;justify-items:start}.softphone-party.is-ringing{padding-left:12px;border-left:3px solid var(--call-live)}.softphone-name{font-size:var(--fs-lg);font-weight:700;line-height:1.25;overflow-wrap:anywhere}.softphone-phone{color:var(--muted-strong);font-size:var(--fs-sm);font-variant-numeric:tabular-nums}.softphone-badge{display:inline-block;margin-top:2px;padding:2px 8px;border-radius:999px;background:var(--call-live-soft);color:var(--call-live);font-size:var(--fs-xs);font-weight:700}.softphone-card-link{margin-top:2px;color:var(--blue);font-size:var(--fs-sm);font-weight:600;text-decoration:none;border-bottom:1px dashed currentColor}.softphone-card-link:hover{border-bottom-style:solid}.softphone-card-link:focus-visible{outline:2px solid var(--blue);outline-offset:2px;border-radius:3px}.softphone-timer{display:flex;align-items:baseline;gap:10px;font-size:32px;font-weight:700;line-height:1;letter-spacing:.01em;font-variant-numeric:tabular-nums;color:var(--call-live)}.softphone-timer.is-hold{color:var(--call-hold)}.softphone-timer small{font-size:var(--fs-sm);font-weight:600;letter-spacing:0}.softphone-actions{display:flex;flex-wrap:wrap;gap:8px}.softphone-actions.is-stack{flex-direction:column}.softphone-actions.is-stack .softphone-btn{flex:0 0 auto;width:100%}.softphone-btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;flex:1 1 120px;min-height:var(--control-h, 40px);padding:0 14px;border:1px solid var(--admin-control-border);border-radius:var(--control-radius, 12px);background:var(--card);color:var(--text);font:inherit;font-size:var(--fs-sm);font-weight:600;line-height:1.2;cursor:pointer;transition:background .15s,border-color .15s,color .15s,box-shadow .15s,transform .08s}.softphone-btn:hover{background:var(--admin-tint-1);border-color:var(--muted-strong)}.softphone-btn:active{transform:translateY(1px)}.softphone-btn:focus-visible{outline:2px solid var(--blue);outline-offset:2px}.softphone-btn:disabled{cursor:not-allowed;opacity:.5;transform:none}.softphone-btn svg{flex:none}.softphone-btn.is-primary{border-color:var(--blue-fill-border);background:var(--blue-fill);color:var(--white);box-shadow:0 1px 2px #051d5e2e}.softphone-btn.is-primary:hover{background:var(--blue-fill-hover);border-color:var(--blue-fill-border)}.softphone-btn.is-answer{min-height:var(--control-h-touch, 44px);border-color:var(--call-answer-fill);background:var(--call-answer-fill);color:var(--white);font-size:var(--fs-md);box-shadow:0 1px 2px #137a5240}.softphone-btn.is-answer:hover{background:var(--call-answer-fill-hover);border-color:var(--call-answer-fill-hover)}.softphone-btn.is-danger{border-color:var(--call-hangup-soft);background:var(--call-hangup-soft);color:var(--call-hangup)}.softphone-btn.is-danger:hover{border-color:var(--call-hangup);background:var(--call-hangup-soft)}.softphone-btn.is-tall{min-height:var(--control-h-touch, 44px);font-size:var(--fs-md)}.softphone-btn.is-wide{flex-basis:100%}.softphone-btn.is-ghost{border-color:transparent;background:transparent;color:var(--muted-strong);box-shadow:none}.softphone-btn.is-ghost:hover{background:var(--admin-tint-2);color:var(--text)}.softphone-btn.is-compact{flex:0 0 auto;min-height:32px;padding:0 12px;font-size:var(--fs-xs)}.softphone-btn.is-active{border-color:var(--blue);background:var(--admin-tint-2);color:var(--blue)}.softphone-icon-hangup{display:inline-flex;line-height:0;transform:rotate(135deg);transform-origin:center}.softphone-actions.is-incoming .softphone-btn{min-height:var(--control-h-touch, 44px)}.softphone-wrapup{display:grid;gap:10px;padding:14px;border-radius:var(--control-radius, 12px);background:var(--admin-tint-1)}.softphone-wrapup-title{margin:0;font-size:var(--fs-md);font-weight:700;line-height:1.3}.softphone-wrapup-text{margin:0;color:var(--muted-strong);font-size:var(--fs-sm);line-height:1.45}.softphone-find{display:grid;gap:6px}.softphone-find-list{display:grid;gap:4px;margin:0;padding:0;list-style:none}.softphone-find-item{width:100%;min-height:36px;padding:0 12px;border:1px solid var(--admin-control-border);border-radius:10px;background:var(--card);color:var(--text);font:inherit;font-size:var(--fs-sm);font-weight:600;text-align:left;cursor:pointer}.softphone-find-item:hover{background:var(--admin-tint-1)}.softphone-find-item:focus-visible{outline:2px solid var(--blue);outline-offset:1px}.softphone-deferred{display:grid;gap:8px;padding-top:12px;border-top:1px solid var(--border)}.softphone-deferred-list{display:grid;gap:6px;margin:0;padding:0;list-style:none}.softphone-deferred-item{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:8px 10px;border-radius:10px;background:var(--admin-tint-1)}.softphone-deferred-meta{display:grid;gap:2px;min-width:0}.softphone-deferred-name{font-size:var(--fs-sm);font-weight:700;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.softphone-deferred-time{color:var(--muted-strong);font-size:var(--fs-xs);font-variant-numeric:tabular-nums}.softphone-deferred-actions{display:flex;flex:0 0 auto;gap:4px}.softphone-outcome{display:grid;gap:12px}.softphone-card .staff-touch-form{margin:0;padding:0;border:0;border-radius:0;max-width:none;gap:12px}.softphone-card .staff-touch-title{font-size:var(--fs-md)}.softphone-card .staff-touch-chip{min-height:36px;padding:0 12px;font-size:var(--fs-sm)}.softphone-card .staff-touch-chip.is-active{border-width:1px;background:var(--admin-tint-2);color:var(--blue)}.softphone-card .staff-touch-input{min-height:var(--control-h, 40px);padding:8px 12px;border-radius:var(--control-radius, 12px);border-color:var(--admin-control-border);background:var(--card)}.softphone-card .staff-touch-actions .admin-btn{min-height:var(--control-h, 40px);border-radius:var(--control-radius, 12px)}.softphone-dial{display:grid;gap:6px}.softphone-dial-label{font-size:var(--fs-sm);font-weight:700}.softphone-dial-row{display:flex;gap:8px}.softphone-dial-input{flex:1;min-width:0;min-height:var(--control-h, 40px);padding:0 12px;border:1px solid var(--admin-control-border);border-radius:var(--control-radius, 12px);background:var(--card);color:var(--text);font:inherit;font-size:var(--fs-input);font-variant-numeric:tabular-nums;transition:border-color .15s}.softphone-dial-input::placeholder{color:var(--muted-strong)}.softphone-dial-input:hover{border-color:var(--muted-strong)}.softphone-dial-input:focus-visible{outline:2px solid var(--blue);outline-offset:1px}.softphone-dial-row .softphone-btn{flex:0 0 auto}.softphone-foot{display:flex;align-items:center;justify-content:space-between;gap:8px;padding-top:12px;border-top:1px solid var(--border)}.softphone-mic-status{display:inline-flex;align-items:center;gap:6px;color:var(--muted-strong);font-size:var(--fs-xs);font-weight:600}.softphone-mic-status:before{content:"";width:8px;height:8px;border-radius:50%;background:var(--call-live)}.softphone-mic-status.is-missing{color:var(--call-hold)}.softphone-mic-status.is-missing:before{background:var(--call-hold)}@media(max-width:640px){.softphone-chip{padding:0 10px}.softphone-chip:not(.has-timer) .softphone-chip-label{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}.softphone-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:219;background:#051d5e59}.softphone-backdrop[hidden]{display:none}.softphone-card.is-sheet{position:fixed;top:auto;right:0;bottom:calc(var(--mobile-nav-h, 72px) + env(safe-area-inset-bottom,0px));left:0;width:auto;max-width:none;max-height:calc(100dvh - 56px - var(--mobile-nav-h, 72px) - env(safe-area-inset-bottom,0px));border-radius:var(--admin-radius) var(--admin-radius) 0 0;animation-name:softphone-sheet;animation-duration:.18s}.softphone-card.is-sheet:before{content:"";display:block;width:36px;height:4px;margin:8px auto 0;border-radius:2px;background:var(--admin-neutral-track)}.softphone-card.is-sheet .softphone-card-close{width:44px;height:44px}.softphone-card.is-sheet .softphone-card-head{touch-action:none}@keyframes softphone-sheet{0%{transform:translateY(16px)}to{transform:none}}.softphone-actions{flex-direction:column}.softphone-actions .softphone-btn,.softphone-dial-row .softphone-btn{flex:0 0 auto;width:100%;min-height:var(--control-h-touch, 44px)}.softphone-plate-actions .softphone-btn.is-compact,.softphone-deferred-actions .softphone-btn.is-compact,.softphone-foot .softphone-btn.is-compact{width:auto;min-height:36px}.softphone-dial-row{flex-direction:column}.softphone-dial-input{min-height:var(--control-h-touch, 44px)}}body.softphone-sheet-open{overflow:hidden}@media(prefers-reduced-motion:reduce){.softphone-chip.has-ring .softphone-chip-icon:after,.softphone-chip.has-pulse .softphone-chip-icon,.softphone-card,.softphone-backdrop{animation:none}.softphone-btn:active{transform:none}}.softphone-sr-only{position:absolute;width:1px;height:1px;margin:-1px;padding:0;overflow:hidden;clip-path:inset(50%);white-space:nowrap;border:0}.softphone-presence{display:flex;flex-wrap:wrap;align-items:center;gap:8px;padding-top:12px;border-top:1px solid var(--border)}.softphone-presence-label{flex:1 1 auto;min-width:0;color:var(--call-hold);font-size:var(--fs-sm);font-weight:700}.softphone-presence-reasons{display:flex;flex-wrap:wrap;gap:6px;width:100%}.softphone-presence-reasons .softphone-btn{flex:0 0 auto}.softphone-context{display:flex;flex-direction:column;gap:2px;margin-top:6px}.softphone-context-line{color:var(--muted);font-size:.82em}.softphone-context-alert{color:var(--status-danger-text-strong);font-size:.82em;font-weight:600}.softphone-unknown{margin-top:8px}.softphone-unknown-toggle{border:none;background:none;padding:0;color:var(--status-warning-text-strong, #92400e);font:inherit;font-size:.85em;text-decoration:underline;cursor:pointer}.softphone-unknown-list{margin:6px 0;padding-left:18px;color:var(--muted);font-size:.82em;line-height:1.45}.softphone-hint.is-error{color:var(--status-danger-text-strong)}.softphone-lead{display:flex;flex-direction:column;gap:6px;margin-top:6px}.softphone-callerid{display:flex;flex-direction:column;gap:6px;margin-top:10px}.softphone-chips{display:flex;flex-wrap:wrap;gap:6px}._page_1jhdh_1{display:grid;gap:12px;padding:16px}._muted_1jhdh_7{color:var(--color-text-secondary, #6b7280)}._error_1jhdh_11{color:var(--color-danger, #b42318)}._notice_1jhdh_15,._historicBanner_1jhdh_16{display:flex;flex-wrap:wrap;gap:12px;align-items:center;justify-content:space-between;margin:0;padding:10px 12px;border-radius:8px;background:var(--color-surface-muted, #f3f4f6)}._head_1jhdh_28{display:grid;gap:8px}._head_1jhdh_28 h1{margin:0;font-size:20px}._titleRow_1jhdh_38{display:flex;flex-wrap:wrap;gap:12px;align-items:center}._bitrix_1jhdh_45{margin-left:auto}._previous_1jhdh_49{position:relative}._previousList_1jhdh_53{position:absolute;z-index:10;display:grid;gap:4px;min-width:220px;margin:4px 0 0;padding:6px;list-style:none;background:var(--color-surface, #fff);border:1px solid var(--color-border, #d1d5db);border-radius:8px}._meta_1jhdh_67{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:12px;margin:0}._infoRow_1jhdh_74{display:grid;gap:2px}._infoRow_1jhdh_74 dt{color:var(--color-text-secondary, #6b7280);font-size:12px}._infoRow_1jhdh_74 dd{display:flex;gap:6px;align-items:flex-start;margin:0;overflow-wrap:anywhere}._iconButton_1jhdh_92{padding:0 4px;border:none;background:none;cursor:pointer}._comment_1jhdh_99{white-space:pre-wrap;overflow-wrap:anywhere}._workspace_1jhdh_104{display:grid;grid-template-columns:minmax(0,320px) minmax(0,1fr);gap:16px}@media(max-width:800px){._workspace_1jhdh_104{grid-template-columns:minmax(0,1fr)}}._info_1jhdh_74{display:grid;gap:8px;align-content:start}._info_1jhdh_74 h2{margin:8px 0 0;font-size:15px}._info_1jhdh_74 dl{display:grid;gap:8px;margin:0}._work_1jhdh_104{display:grid;gap:8px;align-content:start}._tabs_1jhdh_139{display:flex;flex-wrap:wrap;gap:4px}._tabs_1jhdh_139 [aria-selected=true]{font-weight:600}._tabBody_1jhdh_149{min-height:120px}._list_1jhdh_153{display:grid;gap:10px;margin:0;padding:0;list-style:none}._dialog_1jhdh_161{width:min(480px,calc(100vw - 32px))}._dialogForm_1jhdh_165{display:grid;gap:10px}._dialogForm_1jhdh_165 h2{margin:0;font-size:18px}._optionList_1jhdh_175{display:grid;gap:6px;max-height:280px;overflow:auto}._dateRow_1jhdh_182{display:flex;gap:8px;align-items:center}._dialogActions_1jhdh_188{display:flex;flex-wrap:wrap;gap:8px;justify-content:flex-end}._wrapper_8g3ck_1{position:relative;display:inline-flex;width:100%}._trigger_8g3ck_7{width:100%;display:flex;align-items:center;justify-content:space-between;border:1px solid #e2e8f0;border-radius:10px;padding:12px 14px;background:#fff;color:var(--text, #1a1a2e);font-size:14px;line-height:1.4;cursor:pointer;-webkit-user-select:none;user-select:none}._trigger_8g3ck_7:hover{border-color:#2b5fd9}._trigger_8g3ck_7._isOpen_8g3ck_27{border-color:#2b5fd9;box-shadow:0 0 0 3px #2b5fd91f}._trigger_8g3ck_7._isDisabled_8g3ck_32{cursor:not-allowed;opacity:.6;background:#f8fafc;border-color:#e2e8f0}._triggerText_8g3ck_39{color:inherit}._triggerText_8g3ck_39._placeholder_8g3ck_43{color:var(--muted, #7f8c8d)}._triggerIcon_8g3ck_47{width:18px;height:18px;color:var(--muted, #7f8c8d);flex-shrink:0;margin-left:8px}._iconOnly_8g3ck_56{width:auto}._iconOnly_8g3ck_56 ._trigger_8g3ck_7{padding:8px}._iconOnly_8g3ck_56 ._triggerIcon_8g3ck_47{margin-left:0}._popup_8g3ck_68{position:fixed;z-index:1300;min-width:300px;background:var(--card, #ffffff);border:1px solid #e2e8f0;border-radius:14px;box-shadow:0 16px 48px #0a163c26;padding:18px 20px 20px;animation:_dpIn_8g3ck_1 .15s ease}@keyframes _dpIn_8g3ck_1{0%{opacity:0;transform:translateY(-6px) scale(.97)}to{opacity:1;transform:translateY(0) scale(1)}}._popupUp_8g3ck_91{animation-name:_dpInUp_8g3ck_1}@keyframes _dpInUp_8g3ck_1{0%{opacity:0;transform:translateY(6px) scale(.97)}to{opacity:1;transform:translateY(0) scale(1)}}._header_8g3ck_106{display:flex;align-items:center;justify-content:space-between;margin-bottom:14px}._navBtn_8g3ck_113{display:inline-flex;align-items:center;justify-content:center;width:34px;height:34px;border:1px solid #d5ddf4;border-radius:10px;background:transparent;color:var(--text, #1a1a2e);cursor:pointer;transition:all .12s ease}._navBtn_8g3ck_113:hover{background:#f5f7fa;border-color:var(--blue-light, #0a2f96)}._navBtn_8g3ck_113:disabled{cursor:not-allowed;opacity:.35}._navBtn_8g3ck_113:disabled:hover{background:transparent;border-color:#d5ddf4}._navBtn_8g3ck_113 svg{width:16px;height:16px}._headerCenter_8g3ck_147{display:flex;align-items:center;gap:8px}._monthLabel_8g3ck_153,._yearLabel_8g3ck_154{font-size:17px;font-weight:700;color:var(--text, #1a1a2e);line-height:1.3}._labelBtn_8g3ck_161{display:inline-flex;align-items:center;gap:3px;background:none;border:none;cursor:pointer;padding:2px 6px;border-radius:8px;transition:background .1s}._labelBtn_8g3ck_161:hover{background:#051d5e0f}._chevron_8g3ck_177{width:11px;height:11px;color:var(--text, #1a1a2e);opacity:.55;transition:transform .15s ease}._dropdown_8g3ck_186{position:absolute;top:calc(100% + 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